---
description: Compare LiveAgent vs Talkdesk. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Talkdesk Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Talkdesk](https://www.capterra.ie/compare/102188/132852/liveagent/vs/talkdesk)

# Compare LiveAgent vs Talkdesk

Canonical: https://www.capterra.ie/compare/102188/132852/liveagent/vs/talkdesk

> Detailed comparison between LiveAgent and Talkdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Talkdesk |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1789 | 734 |
| **Starting Price** | US$15.00 | US$85.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

Startups, small businesses, and enterprises across e-commerce, SaaS, automotive, travel, healthcare, education, financial services, accounting, legal, and retail industries.

### Talkdesk

Organizations modernizing customer service, sales, and support with a human-AI workforce  specifically designed for exceptional customer experiences in  over 12 industries.

## Key features

### LiveAgent

- AI/Machine Learning
- Archiving & Retention
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Configurable Workflow
- Customisable Templates
- Help Desk Management
- Lead Capture
- Lead Management
- Monitoring
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing

### Talkdesk

- AI/Machine Learning
- Archiving & Retention
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Configurable Workflow
- Customisable Templates
- Help Desk Management
- Lead Capture
- Lead Management
- Monitoring
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing

## Links

- [View LiveAgent Profile](https://www.capterra.ie/software/102188/liveagent)
- [View Talkdesk Profile](https://www.capterra.ie/software/132852/talkdesk)
- [View Original Comparison](https://www.capterra.ie/compare/102188/132852/liveagent/vs/talkdesk)

-----

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