---
description: Compare LiveAgent vs Featurebase. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Featurebase Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Featurebase](https://www.capterra.ie/compare/102188/1044165/liveagent/vs/featurebase)

# Compare LiveAgent vs Featurebase

Canonical: https://www.capterra.ie/compare/102188/1044165/liveagent/vs/featurebase

> Detailed comparison between LiveAgent and Featurebase. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Featurebase |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1753 | 0 |
| **Starting Price** | US$15.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Featurebase

Featurebase is designed for SMBs and startup teams looking to automate customer support with AI and collect \&amp; prioritize product feedback to build better products.

## Key features

### LiveAgent

- AI/Machine Learning
- Alerts/Notifications
- CRM
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customer Complaint Tracking
- Customer Experience Management
- Customer Segmentation
- Email Management
- Email Monitoring
- Feedback Management
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Third-Party Integrations
- Widgets

### Featurebase

- AI/Machine Learning
- Alerts/Notifications
- CRM
- Chat/Messaging
- Customer Experience Management
- Customer Segmentation
- Email Management
- Feedback Management
- Multi-Channel Communication
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Third-Party Integrations
- Widgets

## Links

- [View LiveAgent Profile](https://www.capterra.ie/software/102188/liveagent)
- [View Featurebase Profile](https://www.capterra.ie/software/1044165/featurebase)
- [View Original Comparison](https://www.capterra.ie/compare/102188/1044165/liveagent/vs/featurebase)

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