---
description: Compare Proactivanet vs ServiceTeam ITSM. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Proactivanet vs ServiceTeam ITSM Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/30676/itsm/software) > [Proactivanet \<span\>vs\</span\> ServiceTeam ITSM](https://www.capterra.ie/compare/1010807/1038327/proactivanet/vs/serviceteam-itsm)

# Compare Proactivanet vs ServiceTeam ITSM

Canonical: https://www.capterra.ie/compare/1010807/1038327/proactivanet/vs/serviceteam-itsm

> Detailed comparison between Proactivanet and ServiceTeam ITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Proactivanet | ServiceTeam ITSM |
| **Overall rating** | 4.8/5 | - |
| **Total Reviews** | 52 | 0 |
| **Starting Price** | €1.00 | US$45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Proactivanet

Midmarket and Enterprise-level organizations (500+ employees) across industries such as Banking, Healthcare, Government, and Education that require a scalable, ITIL-aligned solution to manage complex

### ServiceTeam ITSM

Microsoft-Centric Customers, Partners and MSPs.

## Key features

### Proactivanet

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Availability Management
- Capacity Management
- Change Management
- Chat/Messaging
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Dashboard Creation
- Help Desk Management
- Incident Management
- Problem Management
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Workflow Management

### ServiceTeam ITSM

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Availability Management
- Capacity Management
- Change Management
- Chat/Messaging
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Dashboard Creation
- Help Desk Management
- Incident Management
- Problem Management
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Workflow Management

## Links

- [View Proactivanet Profile](https://www.capterra.ie/software/1010807/proactivanet)
- [View ServiceTeam ITSM Profile](https://www.capterra.ie/software/1038327/serviceteam-itsm)
- [View Original Comparison](https://www.capterra.ie/compare/1010807/1038327/proactivanet/vs/serviceteam-itsm)

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