---
description: Learn more about Track-It! price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Track-It! Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Track-It\!](/software/67028/track-it) > [Track-It\! Alternatives](https://www.capterra.ie/alternatives/67028/track-it)

# Alternatives to Track-It\!

Canonical: https://www.capterra.ie/alternatives/67028/track-it

> Explore the top alternatives to Track-It\!. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Atera** — 4.5/5 (446 reviews) — Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.
   - [View profile](https://www.capterra.ie/software/144309/atera)
   - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/144309/track-it/vs/atera)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ie/software/164283/zendesk)
   - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/164283/track-it/vs/zendesk)
3. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ie/software/138769/jira-service-management)
   - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/138769/track-it/vs/jira-service-management)
4. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.ie/software/124981/freshdesk)
   - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/124981/track-it/vs/freshdesk)
5. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.ie/software/132997/freshservice)
   - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/132997/track-it/vs/freshservice)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ie/software/102188/liveagent)
   - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/102188/track-it/vs/liveagent)
7. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.ie/software/202528/milvus)
   - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/202528/track-it/vs/milvus)
8. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.ie/software/169505/zoho-desk)
   - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/169505/track-it/vs/zoho-desk)
9. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.ie/software/107225/sysaid)
   - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/107225/track-it/vs/sysaid)
10. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.ie/software/62194/livechat)
    - [Compare vs Track-It\!](https://www.capterra.ie/compare/62194/67028/livechat/vs/track-it)
11. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
    - [View profile](https://www.capterra.ie/software/177094/supremo-remote-desktop)
    - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/177094/track-it/vs/supremo-remote-desktop)
12. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
    - [View profile](https://www.capterra.ie/software/86962/bomgar)
    - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/86962/track-it/vs/bomgar)
13. **ServiceNow** — 4.5/5 (344 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.ie/software/152871/servicenow)
    - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/152871/track-it/vs/servicenow)
14. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
    - [View profile](https://www.capterra.ie/software/179501/manageengine-service-desk-plus)
    - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/179501/track-it/vs/manageengine-service-desk-plus)
15. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
    - [View profile](https://www.capterra.ie/software/173025/help-desk-software)
    - [Compare vs Track-It\!](https://www.capterra.ie/compare/67028/173025/track-it/vs/help-desk-software)

## Related Categories

- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)
- [Service Desk Software](https://www.capterra.ie/directory/31027/service-desk/software)
- [Information Technology Service Management (ITSM) Tools](https://www.capterra.ie/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.ie/directory/30077/it-asset-management/software)
- [Knowledge Base Software](https://www.capterra.ie/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.ie/alternatives/67028/track-it)
- [View Product Profile](https://www.capterra.ie/software/67028/track-it)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/67028/track-it> |
| de-AT | <https://www.capterra.at/alternatives/67028/track-it> |
| de-CH | <https://www.capterra.ch/alternatives/67028/track-it> |
| en | <https://www.capterra.com/p/67028/Track-It/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/67028/track-it> |
| en-AU | <https://www.capterra.com.au/alternatives/67028/track-it> |
| en-CA | <https://www.capterra.ca/alternatives/67028/track-it> |
| en-GB | <https://www.capterra.co.uk/alternatives/67028/track-it> |
| en-IE | <https://www.capterra.ie/alternatives/67028/track-it> |
| en-IL | <https://www.capterra.co.il/alternatives/67028/track-it> |
| en-IN | <https://www.capterra.in/alternatives/67028/track-it> |
| en-NZ | <https://www.capterra.co.nz/alternatives/67028/track-it> |
| en-SG | <https://www.capterra.com.sg/alternatives/67028/track-it> |
| en-ZA | <https://www.capterra.co.za/alternatives/67028/track-it> |
| es | <https://www.capterra.es/alternatives/67028/track-it> |
| es-AR | <https://www.capterra.com.ar/alternatives/67028/track-it> |
| es-CL | <https://www.capterra.cl/alternatives/67028/track-it> |
| es-CO | <https://www.capterra.co/alternatives/67028/track-it> |
| es-CR | <https://www.capterra.co.cr/alternatives/67028/track-it> |
| es-DO | <https://www.capterra.do/alternatives/67028/track-it> |
| es-EC | <https://www.capterra.ec/alternatives/67028/track-it> |
| es-MX | <https://www.capterra.mx/alternatives/67028/track-it> |
| es-PA | <https://www.capterra.com.pa/alternatives/67028/track-it> |
| es-PE | <https://www.capterra.pe/alternatives/67028/track-it> |
| fr | <https://www.capterra.fr/alternatives/67028/track-it> |
| fr-BE | <https://fr.capterra.be/alternatives/67028/track-it> |
| fr-CA | <https://fr.capterra.ca/alternatives/67028/track-it> |
| fr-LU | <https://www.capterra.lu/alternatives/67028/track-it> |
| it | <https://www.capterra.it/alternatives/67028/track-it> |
| nl | <https://www.capterra.nl/alternatives/67028/track-it> |
| nl-BE | <https://www.capterra.be/alternatives/67028/track-it> |
| pt | <https://www.capterra.com.br/alternatives/67028/track-it> |
| pt-PT | <https://www.capterra.pt/alternatives/67028/track-it> |

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