---
description: Learn more about HelpSpot price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpSpot Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [HelpSpot](/software/53431/helpspot) > [HelpSpot Alternatives](https://www.capterra.ie/alternatives/53431/helpspot)

# Alternatives to HelpSpot

Canonical: https://www.capterra.ie/alternatives/53431/helpspot

> Explore the top alternatives to HelpSpot. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.ie/software/164283/zendesk)
   - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/164283/helpspot/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.ie/software/124981/freshdesk)
   - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/124981/helpspot/vs/freshdesk)
3. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.ie/software/202528/milvus)
   - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/202528/helpspot/vs/milvus)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.ie/software/102188/liveagent)
   - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/102188/helpspot/vs/liveagent)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.ie/software/169505/zoho-desk)
   - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/169505/helpspot/vs/zoho-desk)
6. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
   - [View profile](https://www.capterra.ie/software/62194/livechat)
   - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/62194/helpspot/vs/livechat)
7. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.ie/software/132997/freshservice)
   - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/132997/helpspot/vs/freshservice)
8. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.ie/software/86962/bomgar)
   - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/86962/helpspot/vs/bomgar)
9. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.ie/software/107225/sysaid)
   - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/107225/helpspot/vs/sysaid)
10. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \&amp; collaboration.
    - [View profile](https://www.capterra.ie/software/138769/jira-service-management)
    - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/138769/helpspot/vs/jira-service-management)
11. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
    - [View profile](https://www.capterra.ie/software/177094/supremo-remote-desktop)
    - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/177094/helpspot/vs/supremo-remote-desktop)
12. **ServiceNow** — 4.5/5 (344 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.ie/software/152871/servicenow)
    - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/152871/helpspot/vs/servicenow)
13. **Raiseaticket** — 4.7/5 (46 reviews) — Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests.
    - [View profile](https://www.capterra.ie/software/182383/raiseaticket)
    - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/182383/helpspot/vs/raiseaticket)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
    - [View profile](https://www.capterra.ie/software/144040/tidio-chat)
    - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/144040/helpspot/vs/tidio-chat)
15. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.ie/software/185973/helpdesk)
    - [Compare vs HelpSpot](https://www.capterra.ie/compare/53431/185973/helpspot/vs/helpdesk)

## Related Categories

- [Customer Service Software](https://www.capterra.ie/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.ie/alternatives/53431/helpspot)
- [View Product Profile](https://www.capterra.ie/software/53431/helpspot)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/53431/helpspot> |
| de-AT | <https://www.capterra.at/alternatives/53431/helpspot> |
| de-CH | <https://www.capterra.ch/alternatives/53431/helpspot> |
| en | <https://www.capterra.com/p/53431/HelpSpot/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/53431/helpspot> |
| en-AU | <https://www.capterra.com.au/alternatives/53431/helpspot> |
| en-CA | <https://www.capterra.ca/alternatives/53431/helpspot> |
| en-GB | <https://www.capterra.co.uk/alternatives/53431/helpspot> |
| en-IE | <https://www.capterra.ie/alternatives/53431/helpspot> |
| en-IL | <https://www.capterra.co.il/alternatives/53431/helpspot> |
| en-IN | <https://www.capterra.in/alternatives/53431/helpspot> |
| en-NZ | <https://www.capterra.co.nz/alternatives/53431/helpspot> |
| en-SG | <https://www.capterra.com.sg/alternatives/53431/helpspot> |
| en-ZA | <https://www.capterra.co.za/alternatives/53431/helpspot> |
| fr | <https://www.capterra.fr/alternatives/53431/helpspot> |
| fr-BE | <https://fr.capterra.be/alternatives/53431/helpspot> |
| fr-CA | <https://fr.capterra.ca/alternatives/53431/helpspot> |
| fr-LU | <https://www.capterra.lu/alternatives/53431/helpspot> |
| nl | <https://www.capterra.nl/alternatives/53431/helpspot> |
| nl-BE | <https://www.capterra.be/alternatives/53431/helpspot> |

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