---
description: Learn more about ZServiceDesk price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ZServiceDesk Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [ZServiceDesk](/software/208650/zservicedesk) > [ZServiceDesk Alternatives](https://www.capterra.ie/alternatives/208650/zservicedesk)

# Alternatives to ZServiceDesk

Canonical: https://www.capterra.ie/alternatives/208650/zservicedesk

> Explore the top alternatives to ZServiceDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Atera** — 4.5/5 (446 reviews) — Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.
   - [View profile](https://www.capterra.ie/software/144309/atera)
   - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/144309/208650/atera/vs/zservicedesk)
2. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.ie/software/132997/freshservice)
   - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/132997/208650/freshservice/vs/zservicedesk)
3. **NinjaOne** — 4.7/5 (282 reviews) — NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access.
   - [View profile](https://www.capterra.ie/software/165889/ninjaone)
   - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/165889/208650/ninjaone/vs/zservicedesk)
4. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ie/software/138769/jira-service-management)
   - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/138769/208650/jira-service-management/vs/zservicedesk)
5. **TOPdesk** — 4.4/5 (110 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
   - [View profile](https://www.capterra.ie/software/127562/topdesk)
   - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/127562/208650/topdesk/vs/zservicedesk)
6. **SapphireIMS** — 4.4/5 (65 reviews) — Sapphire is a unified, AI-powered employee \& customer experience platform that leverages Agentic AI to streamline IT operations.
   - [View profile](https://www.capterra.ie/software/148203/sapphireims)
   - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/148203/208650/sapphireims/vs/zservicedesk)
7. **Canfigure** — 4.7/5 (22 reviews) — Canfigure is a modular asset management solution that offers ITIL Service Desk, CMDB, Change Management and more. SaaS or on-premise.
   - [View profile](https://www.capterra.ie/software/184941/canfigure)
   - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/184941/208650/canfigure/vs/zservicedesk)
8. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.ie/software/107225/sysaid)
   - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/107225/208650/sysaid/vs/zservicedesk)
9. **monday service** — 4.6/5 (108 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
   - [View profile](https://www.capterra.ie/software/1069948/monday-service)
   - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/208650/1069948/zservicedesk/vs/monday-service)
10. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.ie/software/144825/boss-solutions)
    - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/144825/208650/boss-solutions/vs/zservicedesk)
11. **HaloITSM** — 4.7/5 (43 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
    - [View profile](https://www.capterra.ie/software/200140/haloitsm)
    - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/200140/208650/haloitsm/vs/zservicedesk)
12. **Deepser** — 4.6/5 (56 reviews) — Deepser is the only 100% Italian Service Management platform, unifying services in a customizable ecosystem built for performance.
    - [View profile](https://www.capterra.ie/software/178946/deepser)
    - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/178946/208650/deepser/vs/zservicedesk)
13. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
    - [View profile](https://www.capterra.ie/software/179501/manageengine-service-desk-plus)
    - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/179501/208650/manageengine-service-desk-plus/vs/zservicedesk)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
    - [View profile](https://www.capterra.ie/software/16499/issuetrak)
    - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/16499/208650/issuetrak/vs/zservicedesk)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.ie/software/129478/solarwinds-service-desk)
    - [Compare vs ZServiceDesk](https://www.capterra.ie/compare/129478/208650/solarwinds-service-desk/vs/zservicedesk)

## Related Categories

- [Service Desk Software](https://www.capterra.ie/directory/31027/service-desk/software)
- [IT Asset Management Software](https://www.capterra.ie/directory/30077/it-asset-management/software)
- [Information Technology Service Management (ITSM) Tools](https://www.capterra.ie/directory/30676/itsm/software)
- [EAM Software](https://www.capterra.ie/directory/30840/eam/software)

## Links

- [View on Capterra](https://www.capterra.ie/alternatives/208650/zservicedesk)
- [View Product Profile](https://www.capterra.ie/software/208650/zservicedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/208650/ZServiceDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/208650/zservicedesk> |
| en-AU | <https://www.capterra.com.au/alternatives/208650/zservicedesk> |
| en-CA | <https://www.capterra.ca/alternatives/208650/zservicedesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/208650/zservicedesk> |
| en-IE | <https://www.capterra.ie/alternatives/208650/zservicedesk> |
| en-IL | <https://www.capterra.co.il/alternatives/208650/zservicedesk> |
| en-IN | <https://www.capterra.in/alternatives/208650/zservicedesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/208650/zservicedesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/208650/zservicedesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/208650/zservicedesk> |

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