---
description: Learn more about Customer Communities price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Communities Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Customer Communities](/software/170758/insided) > [Customer Communities Alternatives](https://www.capterra.ie/alternatives/170758/insided)

# Alternatives to Customer Communities

Canonical: https://www.capterra.ie/alternatives/170758/insided

> Explore the top alternatives to Customer Communities. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.ie/software/164283/zendesk)
   - [Compare vs Customer Communities](https://www.capterra.ie/compare/164283/170758/zendesk/vs/insided)
2. **HubSpot Service Hub** — 4.4/5 (189 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.ie/software/182476/hubspot-service-hub)
   - [Compare vs Customer Communities](https://www.capterra.ie/compare/170758/182476/insided/vs/hubspot-service-hub)
3. **Bitrix24** — 4.2/5 (989 reviews) — Bitrix24 is \#1 free client management (CRM) and customer service solution, used by 15 million businesses worldwide.
   - [View profile](https://www.capterra.ie/software/113540/bitrix24)
   - [Compare vs Customer Communities](https://www.capterra.ie/compare/113540/170758/bitrix24/vs/insided)
4. **Slack** — 4.7/5 (24096 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.ie/software/135003/slack)
   - [Compare vs Customer Communities](https://www.capterra.ie/compare/135003/170758/slack/vs/insided)
5. **LiveAgent** — 4.7/5 (1780 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.ie/software/102188/liveagent)
   - [Compare vs Customer Communities](https://www.capterra.ie/compare/102188/170758/liveagent/vs/insided)
6. **Bettermode** — 4.7/5 (94 reviews) — Bettermode is an all-in-one community platform that lets you unify knowledge base, Q\&A, and resource center in one place.
   - [View profile](https://www.capterra.ie/software/178753/bettermode)
   - [Compare vs Customer Communities](https://www.capterra.ie/compare/170758/178753/insided/vs/bettermode)
7. **TeamSupport** — 4.5/5 (848 reviews) — We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.
   - [View profile](https://www.capterra.ie/software/87908/teamsupport)
   - [Compare vs Customer Communities](https://www.capterra.ie/compare/87908/170758/teamsupport/vs/insided)
8. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.ie/software/169505/zoho-desk)
   - [Compare vs Customer Communities](https://www.capterra.ie/compare/169505/170758/zoho-desk/vs/insided)
9. **Issuetrak** — 4.6/5 (205 reviews) — Discover the easiest way to resolve shortcomings, requests, and complaints with a platform built for omnichannel customer service.
   - [View profile](https://www.capterra.ie/software/16499/issuetrak)
   - [Compare vs Customer Communities](https://www.capterra.ie/compare/16499/170758/issuetrak/vs/insided)
10. **Groove** — 4.5/5 (87 reviews) — Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support.
    - [View profile](https://www.capterra.ie/software/143005/groove)
    - [Compare vs Customer Communities](https://www.capterra.ie/compare/143005/170758/groove/vs/insided)
11. **Capacity** — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
    - [View profile](https://www.capterra.ie/software/192480/capacity)
    - [Compare vs Customer Communities](https://www.capterra.ie/compare/170758/192480/insided/vs/capacity)
12. **elevio** — 4.6/5 (30 reviews) — Help Customers, Help themselves\! Elevio provides self-service support on-demand to your customers, when and where they need it.
    - [View profile](https://www.capterra.ie/software/166667/elevio)
    - [Compare vs Customer Communities](https://www.capterra.ie/compare/166667/170758/elevio/vs/insided)
13. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.ie/software/136189/salesforce)
    - [Compare vs Customer Communities](https://www.capterra.ie/compare/136189/170758/salesforce/vs/insided)
14. **EngageBay CRM** — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
    - [View profile](https://www.capterra.ie/software/178819/engagebay-marketing)
    - [Compare vs Customer Communities](https://www.capterra.ie/compare/170758/178819/insided/vs/engagebay-marketing)
15. **LiveChat** — 4.6/5 (1721 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
    - [View profile](https://www.capterra.ie/software/62194/livechat)
    - [Compare vs Customer Communities](https://www.capterra.ie/compare/62194/170758/livechat/vs/insided)

## Related Categories

- [Customer Service Software](https://www.capterra.ie/directory/22/customer-service/software)
- [Community Software](https://www.capterra.ie/directory/30800/community/software)
- [Knowledge Management Software](https://www.capterra.ie/directory/30094/knowledge-management/software)
- [Customer Success Software](https://www.capterra.ie/directory/30961/customer-success/software)
- [Social Networking Tools](https://www.capterra.ie/directory/10043/social-networking/software)

## Links

- [View on Capterra](https://www.capterra.ie/alternatives/170758/insided)
- [View Product Profile](https://www.capterra.ie/software/170758/insided)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/170758/insided> |
| de-AT | <https://www.capterra.at/alternatives/170758/insided> |
| de-CH | <https://www.capterra.ch/alternatives/170758/insided> |
| en | <https://www.capterra.com/p/170758/inSided/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/170758/insided> |
| en-AU | <https://www.capterra.com.au/alternatives/170758/insided> |
| en-CA | <https://www.capterra.ca/alternatives/170758/insided> |
| en-GB | <https://www.capterra.co.uk/alternatives/170758/insided> |
| en-IE | <https://www.capterra.ie/alternatives/170758/insided> |
| en-IL | <https://www.capterra.co.il/alternatives/170758/insided> |
| en-IN | <https://www.capterra.in/alternatives/170758/insided> |
| en-NZ | <https://www.capterra.co.nz/alternatives/170758/insided> |
| en-SG | <https://www.capterra.com.sg/alternatives/170758/insided> |
| en-ZA | <https://www.capterra.co.za/alternatives/170758/insided> |
| es | <https://www.capterra.es/alternatives/170758/insided> |
| es-AR | <https://www.capterra.com.ar/alternatives/170758/insided> |
| es-CL | <https://www.capterra.cl/alternatives/170758/insided> |
| es-CO | <https://www.capterra.co/alternatives/170758/insided> |
| es-CR | <https://www.capterra.co.cr/alternatives/170758/insided> |
| es-DO | <https://www.capterra.do/alternatives/170758/insided> |
| es-EC | <https://www.capterra.ec/alternatives/170758/insided> |
| es-MX | <https://www.capterra.mx/alternatives/170758/insided> |
| es-PA | <https://www.capterra.com.pa/alternatives/170758/insided> |
| es-PE | <https://www.capterra.pe/alternatives/170758/insided> |
| fr | <https://www.capterra.fr/alternatives/170758/insided> |
| fr-BE | <https://fr.capterra.be/alternatives/170758/insided> |
| fr-CA | <https://fr.capterra.ca/alternatives/170758/insided> |
| fr-LU | <https://www.capterra.lu/alternatives/170758/insided> |
| it | <https://www.capterra.it/alternatives/170758/insided> |
| nl | <https://www.capterra.nl/alternatives/170758/insided> |
| nl-BE | <https://www.capterra.be/alternatives/170758/insided> |
| pt | <https://www.capterra.com.br/alternatives/170758/insided> |
| pt-PT | <https://www.capterra.pt/alternatives/170758/insided> |
| sv | <https://www.capterra.se/alternatives/170758/insided> |

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