---
description: Learn more about BMC Helix ITSM price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [BMC Helix ITSM Alternatives](https://www.capterra.ie/alternatives/164195/remedy-it-service-management)

# Alternatives to BMC Helix ITSM

Canonical: https://www.capterra.ie/alternatives/164195/remedy-it-service-management

> Explore the top alternatives to BMC Helix ITSM. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **NinjaOne** — 4.7/5 (282 reviews) — NinjaOne is the leading unified IT operations platform, providing a seamless and single-pane solution.
   - [View profile](https://www.capterra.ie/software/165889/ninjaone)
   - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/164195/165889/remedy-it-service-management/vs/ninjaone)
2. **Atera** — 4.5/5 (446 reviews) — Manage assets, inventory, and ticketing in one full-stack platform, all while cut your IT workload with AI agents.
   - [View profile](https://www.capterra.ie/software/144309/atera)
   - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/144309/164195/atera/vs/remedy-it-service-management)
3. **Freshservice** — 4.5/5 (685 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.ie/software/132997/freshservice)
   - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/132997/164195/freshservice/vs/remedy-it-service-management)
4. **Iru** — 4.9/5 (477 reviews) — Iru unifies identity \& access, endpoint security \& management, and compliance automation to collapse the IT stack.
   - [View profile](https://www.capterra.ie/software/181954/Iru)
   - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/164195/181954/remedy-it-service-management/vs/Iru)
5. **ACMP Suite** — 4.5/5 (173 reviews) — ACMP offers modular and scalable solutions for your specific challenges in the IT department.
   - [View profile](https://www.capterra.ie/software/175522/acmp-inventory)
   - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/164195/175522/remedy-it-service-management/vs/acmp-inventory)
6. **Wasp Asset** — 4.5/5 (376 reviews) — Customizable \& full featured asset management solution. Easy to setup and use. Mobile apps (iOS/Android). Request a free demo today\!
   - [View profile](https://www.capterra.ie/software/80853/assetcloud)
   - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/80853/164195/assetcloud/vs/remedy-it-service-management)
7. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — tl;dr — PDQ Deploy and Inventory makes device management simple, secure, and pretty damn quick.
   - [View profile](https://www.capterra.ie/software/174535/pdq-deploy)
   - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/164195/174535/remedy-it-service-management/vs/pdq-deploy)
8. **IT Glue** — 4.6/5 (331 reviews) — IT Glue is an award-winning documentation platform, helping IT providers dramatically reduce wasted time looking for information.
   - [View profile](https://www.capterra.ie/software/170401/itglue)
   - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/164195/170401/remedy-it-service-management/vs/itglue)
9. **Firstbase** — 4.5/5 (10 reviews) — IT asset management solution that helps businesses manage asset tracking, inventory, supply chain, catalog, and more.
   - [View profile](https://www.capterra.ie/software/1055268/firstbase)
   - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/164195/1055268/remedy-it-service-management/vs/firstbase)
10. **TeamDynamix** — 4.4/5 (150 reviews) — TeamDynamix is a no-code ITSM/ESM/PPM solution with Conversational AI, enterprise integration, and advanced automation.
    - [View profile](https://www.capterra.ie/software/121317/teamdynamix)
    - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/121317/164195/teamdynamix/vs/remedy-it-service-management)
11. **EZO** — 4.6/5 (1543 reviews) — Service management requires complete asset visibility. Streamline operations with asset tracking trusted by thousands of organizations.
    - [View profile](https://www.capterra.ie/software/124047/ezofficeinventory)
    - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/124047/164195/ezofficeinventory/vs/remedy-it-service-management)
12. **SysAid** — 4.5/5 (511 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
    - [View profile](https://www.capterra.ie/software/107225/sysaid)
    - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/107225/164195/sysaid/vs/remedy-it-service-management)
13. **BlueTally** — 4.6/5 (80 reviews) — Get in control of your assets and say goodbye to spreadsheets. Integrates with Intune, Jamf and Kandji. Try our demo yourself now.
    - [View profile](https://www.capterra.ie/software/1022846/bluetally)
    - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/164195/1022846/remedy-it-service-management/vs/bluetally)
14. **ServiceNow** — 4.5/5 (344 reviews) — Deliver services that amaze your users, increase productivity, and achieve new insights by consolidating to the most innovative ITSM.
    - [View profile](https://www.capterra.ie/software/152871/servicenow)
    - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/152871/164195/servicenow/vs/remedy-it-service-management)
15. **Action1** — 4.9/5 (237 reviews) — Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.
    - [View profile](https://www.capterra.ie/software/180609/action1-rmm)
    - [Compare vs BMC Helix ITSM](https://www.capterra.ie/compare/164195/180609/remedy-it-service-management/vs/action1-rmm)

## Related Categories

- [Information Technology Service Management (ITSM) Tools](https://www.capterra.ie/directory/30676/itsm/software)
- [IT Service Software](https://www.capterra.ie/directory/30672/it-service/software)
- [IT Asset Management Software](https://www.capterra.ie/directory/30077/it-asset-management/software)
- [IT Ticketing Systems](https://www.capterra.ie/directory/32623/it-ticketing-systems-software/software)

## Links

- [View on Capterra](https://www.capterra.ie/alternatives/164195/remedy-it-service-management)
- [View Product Profile](https://www.capterra.ie/software/164195/remedy-it-service-management)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/164195/remedy-it-service-management> |
| de-AT | <https://www.capterra.at/alternatives/164195/remedy-it-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/164195/remedy-it-service-management> |
| en | <https://www.capterra.com/p/164195/Remedy-IT-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164195/remedy-it-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/164195/remedy-it-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/164195/remedy-it-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/164195/remedy-it-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/164195/remedy-it-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/164195/remedy-it-service-management> |
| en-IN | <https://www.capterra.in/alternatives/164195/remedy-it-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164195/remedy-it-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/164195/remedy-it-service-management> |
| es | <https://www.capterra.es/alternatives/164195/remedy-it-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/164195/remedy-it-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/164195/remedy-it-service-management> |
| es-CO | <https://www.capterra.co/alternatives/164195/remedy-it-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/164195/remedy-it-service-management> |
| es-DO | <https://www.capterra.do/alternatives/164195/remedy-it-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/164195/remedy-it-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/164195/remedy-it-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/164195/remedy-it-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/164195/remedy-it-service-management> |
| fr | <https://www.capterra.fr/alternatives/164195/remedy-it-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/164195/remedy-it-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/164195/remedy-it-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/164195/remedy-it-service-management> |
| it | <https://www.capterra.it/alternatives/164195/remedy-it-service-management> |
| nl | <https://www.capterra.nl/alternatives/164195/remedy-it-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/164195/remedy-it-service-management> |
| pt | <https://www.capterra.com.br/alternatives/164195/remedy-it-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/164195/remedy-it-service-management> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"BMC Helix ITSM","description":"See our list of BMC Helix ITSM alternatives. Our filters and verified reviews for Ireland business users can help you choose the best software for your needs.","url":"https://www.capterra.ie/alternatives/164195/remedy-it-service-management","about":{"@id":"https://www.capterra.ie/alternatives/164195/remedy-it-service-management#software"},"breadcrumb":{"@id":"https://www.capterra.ie/alternatives/164195/remedy-it-service-management#breadcrumblist"},"@id":"https://www.capterra.ie/alternatives/164195/remedy-it-service-management#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","mainEntity":{"@id":"https://www.capterra.ie/alternatives/164195/remedy-it-service-management#software"},"publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"BMC Helix ITSM","url":"https://www.capterra.ie/software/164195/remedy-it-service-management","@id":"https://www.capterra.ie/software/164195/remedy-it-service-management#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":115}},{"@id":"https://www.capterra.ie/alternatives/164195/remedy-it-service-management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Information Technology Service Management (ITSM) Tools","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"BMC Helix ITSM","position":3,"item":"/software/164195/remedy-it-service-management","@type":"ListItem"},{"name":"BMC Helix ITSM Alternatives","position":4,"item":"https://www.capterra.ie/alternatives/164195/remedy-it-service-management","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"BMC Helix ITSM Alternatives - Capterra Ireland 2026","@context":"https://schema.org","@id":"https://www.capterra.ie/alternatives/164195/remedy-it-service-management#itemlist","@type":"ItemList","itemListElement":[{"name":"NinjaOne","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.capterra.ie/software/165889/ninjaone","@type":"ListItem"},{"name":"Atera","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.capterra.ie/software/144309/atera","@type":"ListItem"},{"name":"Freshservice","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.ie/software/132997/freshservice","@type":"ListItem"},{"name":"Iru","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fbc7072f-654f-49f7-9fc8-6ae0b6bb3b84.png","url":"https://www.capterra.ie/software/181954/Iru","@type":"ListItem"},{"name":"ACMP Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d13e7fe4-47c8-4daa-a812-161e4a934636.jpeg","url":"https://www.capterra.ie/software/175522/acmp-inventory","@type":"ListItem"},{"name":"Wasp Asset","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e13f92fd-741d-4cd7-b070-e8a0d3e26fda.jpeg","url":"https://www.capterra.ie/software/80853/assetcloud","@type":"ListItem"},{"name":"PDQ Deploy & Inventory","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2445d74-9ebb-45fe-b65b-a053ed4172e5.png","url":"https://www.capterra.ie/software/174535/pdq-deploy","@type":"ListItem"},{"name":"IT Glue","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4a26cb-bcfa-4a68-b4e8-8b97550d0f52.png","url":"https://www.capterra.ie/software/170401/itglue","@type":"ListItem"},{"name":"Firstbase","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fb94e725-70c1-41a4-9fb8-e564b3047463.jpeg","url":"https://www.capterra.ie/software/1055268/firstbase","@type":"ListItem"},{"name":"TeamDynamix","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.capterra.ie/software/121317/teamdynamix","@type":"ListItem"},{"name":"EZO","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/322bb8f0-94cb-4019-9e2e-bcd9839eb45e.png","url":"https://www.capterra.ie/software/124047/ezofficeinventory","@type":"ListItem"},{"name":"SysAid","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.ie/software/107225/sysaid","@type":"ListItem"},{"name":"BlueTally","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3dae0a38-aec2-4802-92d7-2589fb739d46.png","url":"https://www.capterra.ie/software/1022846/bluetally","@type":"ListItem"},{"name":"ServiceNow","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.capterra.ie/software/152871/servicenow","@type":"ListItem"},{"name":"Action1","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19f5bef0-ac2a-4917-90ca-380c51f1788a.png","url":"https://www.capterra.ie/software/180609/action1-rmm","@type":"ListItem"}],"numberOfItems":15}
</script>