---
description: Learn more about Help Scout price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Help Scout Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Help Scout](/software/136909/help-scout) > [Help Scout Alternatives](https://www.capterra.ie/alternatives/136909/help-scout)

# Alternatives to Help Scout

Canonical: https://www.capterra.ie/alternatives/136909/help-scout

> Explore the top alternatives to Help Scout. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.ie/software/164283/zendesk)
   - [Compare vs Help Scout](https://www.capterra.ie/compare/136909/164283/help-scout/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.ie/software/124981/freshdesk)
   - [Compare vs Help Scout](https://www.capterra.ie/compare/124981/136909/freshdesk/vs/help-scout)
3. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.ie/software/61368/salesforce)
   - [Compare vs Help Scout](https://www.capterra.ie/compare/61368/136909/salesforce/vs/help-scout)
4. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
   - [View profile](https://www.capterra.ie/software/62194/livechat)
   - [Compare vs Help Scout](https://www.capterra.ie/compare/62194/136909/livechat/vs/help-scout)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.ie/software/102188/liveagent)
   - [Compare vs Help Scout](https://www.capterra.ie/compare/102188/136909/liveagent/vs/help-scout)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.ie/software/144040/tidio-chat)
   - [Compare vs Help Scout](https://www.capterra.ie/compare/136909/144040/help-scout/vs/tidio-chat)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.ie/software/169505/zoho-desk)
   - [Compare vs Help Scout](https://www.capterra.ie/compare/136909/169505/help-scout/vs/zoho-desk)
8. **Intercom** — 4.5/5 (1131 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
   - [View profile](https://www.capterra.ie/software/134347/intercom)
   - [Compare vs Help Scout](https://www.capterra.ie/compare/134347/136909/intercom/vs/help-scout)
9. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.ie/software/202528/milvus)
   - [Compare vs Help Scout](https://www.capterra.ie/compare/136909/202528/help-scout/vs/milvus)
10. **Dynamics 365** — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.ie/software/157279/dynamics-365)
    - [Compare vs Help Scout](https://www.capterra.ie/compare/136909/157279/help-scout/vs/dynamics-365)
11. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.ie/software/185973/helpdesk)
    - [Compare vs Help Scout](https://www.capterra.ie/compare/136909/185973/help-scout/vs/helpdesk)
12. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.ie/software/136189/salesforce)
    - [Compare vs Help Scout](https://www.capterra.ie/compare/136189/136909/salesforce/vs/help-scout)
13. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.ie/software/181775/zoho-assist)
    - [Compare vs Help Scout](https://www.capterra.ie/compare/136909/181775/help-scout/vs/zoho-assist)
14. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is \#1 free client management (CRM) and customer service solution, used by 15 million businesses worldwide.
    - [View profile](https://www.capterra.ie/software/113540/bitrix24)
    - [Compare vs Help Scout](https://www.capterra.ie/compare/113540/136909/bitrix24/vs/help-scout)
15. **Yonyx** — 4.7/5 (256 reviews) — Yonyx interactive decision trees enable consistent, personalized customer service, improving Revenue, FCR, CSAT while reducing AHT.
    - [View profile](https://www.capterra.ie/software/130406/agi-self-service)
    - [Compare vs Help Scout](https://www.capterra.ie/compare/130406/136909/agi-self-service/vs/help-scout)

## Related Categories

- [Customer Service Software](https://www.capterra.ie/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)
- [Knowledge Management Software](https://www.capterra.ie/directory/30094/knowledge-management/software)
- [Email Management Software](https://www.capterra.ie/directory/30553/email-management/software)
- [Customer Communications Management Software](https://www.capterra.ie/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.ie/alternatives/136909/help-scout)
- [View Product Profile](https://www.capterra.ie/software/136909/help-scout)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/136909/help-scout> |
| de-AT | <https://www.capterra.at/alternatives/136909/help-scout> |
| de-CH | <https://www.capterra.ch/alternatives/136909/help-scout> |
| en | <https://www.capterra.com/p/136909/Help-Scout/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136909/help-scout> |
| en-AU | <https://www.capterra.com.au/alternatives/136909/help-scout> |
| en-CA | <https://www.capterra.ca/alternatives/136909/help-scout> |
| en-GB | <https://www.capterra.co.uk/alternatives/136909/help-scout> |
| en-IE | <https://www.capterra.ie/alternatives/136909/help-scout> |
| en-IL | <https://www.capterra.co.il/alternatives/136909/help-scout> |
| en-IN | <https://www.capterra.in/alternatives/136909/help-scout> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136909/help-scout> |
| en-SG | <https://www.capterra.com.sg/alternatives/136909/help-scout> |
| en-ZA | <https://www.capterra.co.za/alternatives/136909/help-scout> |
| es | <https://www.capterra.es/alternatives/136909/help-scout> |
| es-AR | <https://www.capterra.com.ar/alternatives/136909/help-scout> |
| es-CL | <https://www.capterra.cl/alternatives/136909/help-scout> |
| es-CO | <https://www.capterra.co/alternatives/136909/help-scout> |
| es-CR | <https://www.capterra.co.cr/alternatives/136909/help-scout> |
| es-DO | <https://www.capterra.do/alternatives/136909/help-scout> |
| es-EC | <https://www.capterra.ec/alternatives/136909/help-scout> |
| es-MX | <https://www.capterra.mx/alternatives/136909/help-scout> |
| es-PA | <https://www.capterra.com.pa/alternatives/136909/help-scout> |
| es-PE | <https://www.capterra.pe/alternatives/136909/help-scout> |
| fr | <https://www.capterra.fr/alternatives/136909/help-scout> |
| fr-BE | <https://fr.capterra.be/alternatives/136909/help-scout> |
| fr-CA | <https://fr.capterra.ca/alternatives/136909/help-scout> |
| fr-LU | <https://www.capterra.lu/alternatives/136909/help-scout> |
| it | <https://www.capterra.it/alternatives/136909/help-scout> |
| ja | <https://www.capterra.jp/alternatives/136909/help-scout> |
| nl | <https://www.capterra.nl/alternatives/136909/help-scout> |
| nl-BE | <https://www.capterra.be/alternatives/136909/help-scout> |
| pt | <https://www.capterra.com.br/alternatives/136909/help-scout> |
| pt-PT | <https://www.capterra.pt/alternatives/136909/help-scout> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Help Scout","description":"See our list of Help Scout alternatives. Our filters and verified reviews for Ireland business users can help you choose the best software for your needs.","url":"https://www.capterra.ie/alternatives/136909/help-scout","about":{"@id":"https://www.capterra.ie/alternatives/136909/help-scout#software"},"breadcrumb":{"@id":"https://www.capterra.ie/alternatives/136909/help-scout#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ie/alternatives/136909/help-scout#webpage","mainEntity":{"@id":"https://www.capterra.ie/alternatives/136909/help-scout#software"},"isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"Help Scout","url":"https://www.capterra.ie/software/136909/help-scout","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/136909/help-scout#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":225},"offers":{"price":"55","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"Help Scout","position":3,"item":"/software/136909/help-scout","@type":"ListItem"},{"name":"Help Scout Alternatives","position":4,"item":"https://www.capterra.ie/alternatives/136909/help-scout","@type":"ListItem"}],"@id":"https://www.capterra.ie/alternatives/136909/help-scout#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Help Scout Alternatives - Capterra Ireland 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.ie/software/164283/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.ie/software/124981/freshdesk","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.capterra.ie/software/61368/salesforce","@type":"ListItem"},{"name":"LiveChat","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.ie/software/62194/livechat","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.ie/software/102188/liveagent","@type":"ListItem"},{"name":"Tidio","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.ie/software/144040/tidio-chat","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.ie/software/169505/zoho-desk","@type":"ListItem"},{"name":"Intercom","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.ie/software/134347/intercom","@type":"ListItem"},{"name":"Milvus","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.ie/software/202528/milvus","@type":"ListItem"},{"name":"Dynamics 365","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.ie/software/157279/dynamics-365","@type":"ListItem"},{"name":"HelpDesk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.capterra.ie/software/185973/helpdesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.ie/software/136189/salesforce","@type":"ListItem"},{"name":"Zoho Assist","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.capterra.ie/software/181775/zoho-assist","@type":"ListItem"},{"name":"Bitrix24","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.ie/software/113540/bitrix24","@type":"ListItem"},{"name":"Yonyx","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.capterra.ie/software/130406/agi-self-service","@type":"ListItem"}],"@id":"https://www.capterra.ie/alternatives/136909/help-scout#itemlist","numberOfItems":15}
</script>