---
description: Learn more about SherpaDesk price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SherpaDesk Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/16/professional-services-automation/software) > [SherpaDesk](/software/136172/sherpadesk) > [SherpaDesk Alternatives](https://www.capterra.ie/alternatives/136172/sherpadesk)

# Alternatives to SherpaDesk

Canonical: https://www.capterra.ie/alternatives/136172/sherpadesk

> Explore the top alternatives to SherpaDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.ie/software/132997/freshservice)
   - [Compare vs SherpaDesk](https://www.capterra.ie/compare/132997/136172/freshservice/vs/sherpadesk)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.ie/software/102188/liveagent)
   - [Compare vs SherpaDesk](https://www.capterra.ie/compare/102188/136172/liveagent/vs/sherpadesk)
3. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.ie/software/124981/freshdesk)
   - [Compare vs SherpaDesk](https://www.capterra.ie/compare/124981/136172/freshdesk/vs/sherpadesk)
4. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ie/software/164283/zendesk)
   - [Compare vs SherpaDesk](https://www.capterra.ie/compare/136172/164283/sherpadesk/vs/zendesk)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.ie/software/169505/zoho-desk)
   - [Compare vs SherpaDesk](https://www.capterra.ie/compare/136172/169505/sherpadesk/vs/zoho-desk)
6. **SysAid** — 4.5/5 (523 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
   - [View profile](https://www.capterra.ie/software/107225/sysaid)
   - [Compare vs SherpaDesk](https://www.capterra.ie/compare/107225/136172/sysaid/vs/sherpadesk)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ie/software/138769/jira-service-management)
   - [Compare vs SherpaDesk](https://www.capterra.ie/compare/136172/138769/sherpadesk/vs/jira-service-management)
8. **Zoho CRM** — 4.3/5 (7003 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.ie/software/155928/zoho-crm)
   - [Compare vs SherpaDesk](https://www.capterra.ie/compare/136172/155928/sherpadesk/vs/zoho-crm)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.ie/software/179501/manageengine-service-desk-plus)
   - [Compare vs SherpaDesk](https://www.capterra.ie/compare/136172/179501/sherpadesk/vs/manageengine-service-desk-plus)
10. **Dynamics 365** — 4.4/5 (5860 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.ie/software/157279/dynamics-365)
    - [Compare vs SherpaDesk](https://www.capterra.ie/compare/136172/157279/sherpadesk/vs/dynamics-365)
11. **Supportbench** — 4.8/5 (131 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
    - [View profile](https://www.capterra.ie/software/155934/supportbench)
    - [Compare vs SherpaDesk](https://www.capterra.ie/compare/136172/155934/sherpadesk/vs/supportbench)
12. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.ie/software/192052/servicenow-customer-service-management)
    - [Compare vs SherpaDesk](https://www.capterra.ie/compare/136172/192052/sherpadesk/vs/servicenow-customer-service-management)
13. **Bitrix24** — 4.2/5 (1005 reviews) — \#1 free professional services automation platform used by over 15 million businesses worldwide. Cloud, mobile and open source code.
    - [View profile](https://www.capterra.ie/software/113540/bitrix24)
    - [Compare vs SherpaDesk](https://www.capterra.ie/compare/113540/136172/bitrix24/vs/sherpadesk)
14. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \& notifications for ITSM, Customer Svc and Security.
    - [View profile](https://www.capterra.ie/software/127284/otrs)
    - [Compare vs SherpaDesk](https://www.capterra.ie/compare/127284/136172/otrs/vs/sherpadesk)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.ie/software/136189/salesforce)
    - [Compare vs SherpaDesk](https://www.capterra.ie/compare/136172/136189/sherpadesk/vs/salesforce)

## Related Categories

- [Professional Services Automation Software](https://www.capterra.ie/directory/16/professional-services-automation/software)
- [Help Desk Software](https://www.capterra.ie/directory/30008/help-desk/software)
- [Time and Expense Software](https://www.capterra.ie/directory/30080/time-and-expense/software)
- [Knowledge Base Software](https://www.capterra.ie/directory/32454/knowledge-base/software)
- [Sales Tracking Software](https://www.capterra.ie/directory/32744/sales-tracking/software)

## Links

- [View on Capterra](https://www.capterra.ie/alternatives/136172/sherpadesk)
- [View Product Profile](https://www.capterra.ie/software/136172/sherpadesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/136172/sherpadesk> |
| de-AT | <https://www.capterra.at/alternatives/136172/sherpadesk> |
| de-CH | <https://www.capterra.ch/alternatives/136172/sherpadesk> |
| en | <https://www.capterra.com/p/136172/SherpaDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/136172/sherpadesk> |
| en-AU | <https://www.capterra.com.au/alternatives/136172/sherpadesk> |
| en-CA | <https://www.capterra.ca/alternatives/136172/sherpadesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/136172/sherpadesk> |
| en-IE | <https://www.capterra.ie/alternatives/136172/sherpadesk> |
| en-IL | <https://www.capterra.co.il/alternatives/136172/sherpadesk> |
| en-IN | <https://www.capterra.in/alternatives/136172/sherpadesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/136172/sherpadesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/136172/sherpadesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/136172/sherpadesk> |
| es | <https://www.capterra.es/alternatives/136172/sherpadesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/136172/sherpadesk> |
| es-CL | <https://www.capterra.cl/alternatives/136172/sherpadesk> |
| es-CO | <https://www.capterra.co/alternatives/136172/sherpadesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/136172/sherpadesk> |
| es-DO | <https://www.capterra.do/alternatives/136172/sherpadesk> |
| es-EC | <https://www.capterra.ec/alternatives/136172/sherpadesk> |
| es-MX | <https://www.capterra.mx/alternatives/136172/sherpadesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/136172/sherpadesk> |
| es-PE | <https://www.capterra.pe/alternatives/136172/sherpadesk> |
| fr | <https://www.capterra.fr/alternatives/136172/sherpadesk> |
| fr-BE | <https://fr.capterra.be/alternatives/136172/sherpadesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/136172/sherpadesk> |
| fr-LU | <https://www.capterra.lu/alternatives/136172/sherpadesk> |
| it | <https://www.capterra.it/alternatives/136172/sherpadesk> |
| nl | <https://www.capterra.nl/alternatives/136172/sherpadesk> |
| nl-BE | <https://www.capterra.be/alternatives/136172/sherpadesk> |
| pt | <https://www.capterra.com.br/alternatives/136172/sherpadesk> |
| pt-PT | <https://www.capterra.pt/alternatives/136172/sherpadesk> |

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