---
description: Learn more about Remedyforce price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Remedyforce Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Remedyforce](/software/110648/bmc-remedyforce-service-desk) > [Remedyforce Alternatives](https://www.capterra.ie/alternatives/110648/bmc-remedyforce-service-desk)

# Alternatives to Remedyforce

Canonical: https://www.capterra.ie/alternatives/110648/bmc-remedyforce-service-desk

> Explore the top alternatives to Remedyforce. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.ie/software/124981/freshdesk)
   - [Compare vs Remedyforce](https://www.capterra.ie/compare/110648/124981/bmc-remedyforce-service-desk/vs/freshdesk)
2. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.ie/software/164283/zendesk)
   - [Compare vs Remedyforce](https://www.capterra.ie/compare/110648/164283/bmc-remedyforce-service-desk/vs/zendesk)
3. **Freshservice** — 4.5/5 (753 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.ie/software/132997/freshservice)
   - [Compare vs Remedyforce](https://www.capterra.ie/compare/110648/132997/bmc-remedyforce-service-desk/vs/freshservice)
4. **LiveAgent** — 4.7/5 (1786 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.ie/software/102188/liveagent)
   - [Compare vs Remedyforce](https://www.capterra.ie/compare/102188/110648/liveagent/vs/bmc-remedyforce-service-desk)
5. **SysAid** — 4.5/5 (520 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.ie/software/107225/sysaid)
   - [Compare vs Remedyforce](https://www.capterra.ie/compare/107225/110648/sysaid/vs/bmc-remedyforce-service-desk)
6. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ie/software/138769/jira-service-management)
   - [Compare vs Remedyforce](https://www.capterra.ie/compare/110648/138769/bmc-remedyforce-service-desk/vs/jira-service-management)
7. **Zoho Desk** — 4.5/5 (2213 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.ie/software/169505/zoho-desk)
   - [Compare vs Remedyforce](https://www.capterra.ie/compare/110648/169505/bmc-remedyforce-service-desk/vs/zoho-desk)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
   - [View profile](https://www.capterra.ie/software/179501/manageengine-service-desk-plus)
   - [Compare vs Remedyforce](https://www.capterra.ie/compare/110648/179501/bmc-remedyforce-service-desk/vs/manageengine-service-desk-plus)
9. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \& notifications. Help customer teams improve CSAT \& NPS.
   - [View profile](https://www.capterra.ie/software/127284/otrs)
   - [Compare vs Remedyforce](https://www.capterra.ie/compare/110648/127284/bmc-remedyforce-service-desk/vs/otrs)
10. **Zoho CRM** — 4.3/5 (6982 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
    - [View profile](https://www.capterra.ie/software/155928/zoho-crm)
    - [Compare vs Remedyforce](https://www.capterra.ie/compare/110648/155928/bmc-remedyforce-service-desk/vs/zoho-crm)
11. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
    - [View profile](https://www.capterra.ie/software/136189/salesforce)
    - [Compare vs Remedyforce](https://www.capterra.ie/compare/110648/136189/bmc-remedyforce-service-desk/vs/salesforce)
12. **Issuetrak** — 4.6/5 (205 reviews) — Discover the easiest way to resolve shortcomings, requests, and complaints with a platform built for omnichannel customer service.
    - [View profile](https://www.capterra.ie/software/16499/issuetrak)
    - [Compare vs Remedyforce](https://www.capterra.ie/compare/16499/110648/issuetrak/vs/bmc-remedyforce-service-desk)
13. **ServiceNow Customer Service Management** — 4.4/5 (152 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [View profile](https://www.capterra.ie/software/192052/servicenow-customer-service-management)
    - [Compare vs Remedyforce](https://www.capterra.ie/compare/110648/192052/bmc-remedyforce-service-desk/vs/servicenow-customer-service-management)
14. **TeamSupport** — 4.5/5 (848 reviews) — We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.
    - [View profile](https://www.capterra.ie/software/87908/teamsupport)
    - [Compare vs Remedyforce](https://www.capterra.ie/compare/87908/110648/teamsupport/vs/bmc-remedyforce-service-desk)
15. **Pulseway** — 4.7/5 (310 reviews) — Pulseway is an award-winning comprehensive RMM solution that offers real-time monitoring, remote access, automation, and scalability.
    - [View profile](https://www.capterra.ie/software/141792/pulseway)
    - [Compare vs Remedyforce](https://www.capterra.ie/compare/110648/141792/bmc-remedyforce-service-desk/vs/pulseway)

## Related Categories

- [Customer Service Software](https://www.capterra.ie/directory/22/customer-service/software)
- [IT Management Software](https://www.capterra.ie/directory/10001/it-management/software)
- [Patch Management Software](https://www.capterra.ie/directory/10017/patch-management/software)
- [Server Management Software](https://www.capterra.ie/directory/10019/server-management/software)
- [Forms Automation Software](https://www.capterra.ie/directory/10023/forms-automation/software)

## Links

- [View on Capterra](https://www.capterra.ie/alternatives/110648/bmc-remedyforce-service-desk)
- [View Product Profile](https://www.capterra.ie/software/110648/bmc-remedyforce-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/110648/BMC-Remedyforce-Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/110648/bmc-remedyforce-service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/110648/bmc-remedyforce-service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/110648/bmc-remedyforce-service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/110648/bmc-remedyforce-service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/110648/bmc-remedyforce-service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/110648/bmc-remedyforce-service-desk> |
| en-IN | <https://www.capterra.in/alternatives/110648/bmc-remedyforce-service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/110648/bmc-remedyforce-service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/110648/bmc-remedyforce-service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/110648/bmc-remedyforce-service-desk> |
| ja | <https://www.capterra.jp/alternatives/110648/bmc-remedyforce-service-desk> |

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