---
description: Learn more about Video Call Center price, benefits, and disadvantages for businesses in Ireland. Read verified software reviews and discover tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center Pricing, Cost & Reviews - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center) > [Video Call Center Alternatives](https://www.capterra.ie/alternatives/1013368/video-call-center)

# Alternatives to Video Call Center

Canonical: https://www.capterra.ie/alternatives/1013368/video-call-center

> Explore the top alternatives to Video Call Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.ie/software/164283/zendesk)
   - [Compare vs Video Call Center](https://www.capterra.ie/compare/164283/1013368/zendesk/vs/video-call-center)
2. **Ringover** — 4.7/5 (872 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.ie/software/169627/ringover)
   - [Compare vs Video Call Center](https://www.capterra.ie/compare/169627/1013368/ringover/vs/video-call-center)
3. **Convoso** — 4.5/5 (387 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.ie/software/76768/cloud-predictive-dialer)
   - [Compare vs Video Call Center](https://www.capterra.ie/compare/76768/1013368/cloud-predictive-dialer/vs/video-call-center)
4. **DialedIn CCaaS** — 4.8/5 (324 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.ie/software/29589/callcenternow)
   - [Compare vs Video Call Center](https://www.capterra.ie/compare/29589/1013368/callcenternow/vs/video-call-center)
5. **LiveAgent** — 4.7/5 (1783 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ie/software/102188/liveagent)
   - [Compare vs Video Call Center](https://www.capterra.ie/compare/102188/1013368/liveagent/vs/video-call-center)
6. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.ie/software/136728/Readymode)
   - [Compare vs Video Call Center](https://www.capterra.ie/compare/136728/1013368/Readymode/vs/video-call-center)
7. **Nextiva** — 4.6/5 (917 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.ie/software/175788/nextiva)
   - [Compare vs Video Call Center](https://www.capterra.ie/compare/175788/1013368/nextiva/vs/video-call-center)
8. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.ie/software/124981/freshdesk)
   - [Compare vs Video Call Center](https://www.capterra.ie/compare/124981/1013368/freshdesk/vs/video-call-center)
9. **CallHippo** — 4.4/5 (681 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.ie/software/159578/callhippo)
   - [Compare vs Video Call Center](https://www.capterra.ie/compare/159578/1013368/callhippo/vs/video-call-center)
10. **Aircall** — 4.2/5 (460 reviews) — AI-powered call center software for customer-centric teams. Easily integrate with 250+ CRMs and other business tools to grow your busin
    - [View profile](https://www.capterra.ie/software/144486/aircall)
    - [Compare vs Video Call Center](https://www.capterra.ie/compare/144486/1013368/aircall/vs/video-call-center)
11. **Webex Suite** — 4.4/5 (7402 reviews) — Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform.
    - [View profile](https://www.capterra.ie/software/733/webex)
    - [Compare vs Video Call Center](https://www.capterra.ie/compare/733/1013368/webex/vs/video-call-center)
12. **Gladly** — 4.8/5 (139 reviews) — Gladly unifies voice, IVR, and AI into one seamless platform built to modernize call centers and drive loyalty at scale.
    - [View profile](https://www.capterra.ie/software/156723/gladly)
    - [Compare vs Video Call Center](https://www.capterra.ie/compare/156723/1013368/gladly/vs/video-call-center)
13. **Dialshree** — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
    - [View profile](https://www.capterra.ie/software/144944/dialshree)
    - [Compare vs Video Call Center](https://www.capterra.ie/compare/144944/1013368/dialshree/vs/video-call-center)
14. **Five9** — 4.2/5 (482 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
    - [View profile](https://www.capterra.ie/software/132405/five9)
    - [Compare vs Video Call Center](https://www.capterra.ie/compare/132405/1013368/five9/vs/video-call-center)
15. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
    - [View profile](https://www.capterra.ie/software/21409/genesys-cloud)
    - [Compare vs Video Call Center](https://www.capterra.ie/compare/21409/1013368/genesys-cloud/vs/video-call-center)

## Related Categories

- [Call Centre Software](https://www.capterra.ie/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.ie/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.ie/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.ie/alternatives/1013368/video-call-center)
- [View Product Profile](https://www.capterra.ie/software/1013368/video-call-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1013368/video-call-center> |
| de-AT | <https://www.capterra.at/alternatives/1013368/video-call-center> |
| de-CH | <https://www.capterra.ch/alternatives/1013368/video-call-center> |
| en | <https://www.capterra.com/p/230553/Video-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1013368/video-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1013368/video-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/1013368/video-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1013368/video-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/1013368/video-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1013368/video-call-center> |
| en-IN | <https://www.capterra.in/alternatives/1013368/video-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1013368/video-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1013368/video-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1013368/video-call-center> |
| es | <https://www.capterra.es/alternatives/1013368/video-call-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/1013368/video-call-center> |
| es-CL | <https://www.capterra.cl/alternatives/1013368/video-call-center> |
| es-CO | <https://www.capterra.co/alternatives/1013368/video-call-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/1013368/video-call-center> |
| es-DO | <https://www.capterra.do/alternatives/1013368/video-call-center> |
| es-EC | <https://www.capterra.ec/alternatives/1013368/video-call-center> |
| es-MX | <https://www.capterra.mx/alternatives/1013368/video-call-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/1013368/video-call-center> |
| es-PE | <https://www.capterra.pe/alternatives/1013368/video-call-center> |
| fr | <https://www.capterra.fr/alternatives/1013368/video-call-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1013368/video-call-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1013368/video-call-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1013368/video-call-center> |
| it | <https://www.capterra.it/alternatives/1013368/video-call-center> |
| nl | <https://www.capterra.nl/alternatives/1013368/video-call-center> |
| nl-BE | <https://www.capterra.be/alternatives/1013368/video-call-center> |
| pl | <https://www.capterra.pl/alternatives/1013368/video-call-center> |

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